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Shipping & Ordering

When will my order ship?

If you are ordering from our Ready-to-Order collection, lead time is 5-7 weeks and shipping is not included in lead time. If you are a member of the Trade, most custom pieces have a lead time of 16-20 weeks. Orders are shipped Monday - Friday. You wi

What countries do you ship to?

At this time, Cuff Studio is only shipping within the United States. If you are a member of the trade, please contact [email protected] to discuss possible arrangements to ship internationally.

What if my order arrives damaged?

If an order arrives damaged, we require an image of the damage, both of the item and in its original packaging, to be sent to [email protected] within 10 calendar days to claim any damages. A one-year warranty is offered for all pieces - period b

What if I ordered the wrong item or changed my mind?

Orders, including swatches, are not eligible for returns or exchanges.

How will I receive my order?

Depending on the size and weight of your order, you will receive it via UPS or by one of our preferred white glove delivery companies. When you select an item and begin the checkout policy, your options will be presented to you. If purchasing multipl